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I stayed in the exclusive VIP area of Norwegian’s new cruise ship: Here’s what $5,150 gets you

May 26, 2025
in News
I stayed in the exclusive VIP area of Norwegian’s new cruise ship: Here’s what $5,150 gets you
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people at the Haven's outdoor pool deck on Norwegian Aqua
The Haven’s lounge is exclusive to the highest-paying guests on board Norwegian Aqua.

Brittany Chang/Business Insider

The amenities on Norwegian’s new ship are fairly routine, at least as mass-market cruises go.

There’s a water playground for toddlers, and a hybrid roller coaster-waterslide for taller kids. There’s an LED sports court for groups of hoop-shooting teens and a pickleball court for groups of weaker-kneed adults.

But the two-month-old Aqua has one secret that most of the ship’s guests can’t — or won’t be allowed to — catch a glimpse of: the Haven.

The Haven is a mini luxury ship hidden within the walls of the massive vessel.

Person behind a concierge desk at the Haven on Norwegian Aqua
Haven guests get both a butler and a concierge service.

Brittany Chang/Business Insider

The Haven is a collection of Norwegian Aqua’s highest-end suites with access to an exclusive lounge.

On paper, this shared space has all the amenities of a typical cruise (like a pool and restaurant), except quieter, upscale, and more service-forward.

This exclusivity has been a big selling point for a cruise line that doesn’t usually target luxury travelers.

empty bed in the Haven Penthouse with Balcony on Norwegian Aqua
A Haven balcony cabin on Norwegian Aqua.

Brittany Chang/Business Insider

The company increased its count of Haven cabins from 107 on its previous Prima-class ships to 123 on the new Prima Plus-class Norwegian Aqua.

Demand is outpacing the expansion.

About 9% of Norwegian Aqua’s 1,387 cabins are in The Haven.

empty desk next to bed in the Haven Penthouse with Balcony on Norwegian Aqua
Haven cabins are more upscale than the ship’s standard staterooms.

Brittany Chang/Business Insider

The limited inventory means they’re in hot demand.

These high-end accommodations are reserved faster than other stateroom categories — often about four months before sailing, the cruise line told Business Insider.

The Haven is sold out for about half of the ship’s seven-day Caribbean cruises from Port Canaveral, Florida, this summer.

A ‘haven’ from what? Noise, crowds, and, maybe more subliminally, the less wealthy.

empty bathroom with a shower, sink in the Haven Penthouse with Balcony on Norwegian Aqua
The bathroom has one long sink with two faucets.

Brittany Chang/Business Insider

The most affordable Haven option left for this summer, a balcony cabin in early August, starts at about $5,150 per person.

The cost is steep compared to a standard (albeit smaller) non-Haven balcony stateroom, which is about $1,900 per person on the same voyage.

Is paying almost triple the price for a somewhat similar accommodation worth it? Well, it depends on how much you value exclusivity and service.

The Haven Lounge is gated from the rest of the ship behind keycard-activated glass doors.

a nearly empty Haven lounge on Norwegian Aqua
The Haven lounge is located at the rear of Norwegian Aqua.

Brittany Chang/Business Insider

Life past these doors feels less like a commercial cruise and more like a luxury ship.

The contemporary lounge is grounded with bright, neutral decor. It’s as trendy (à la some statement furniture) as it is cozy (with plenty of couches and decorative books).

Find the concierge desk if you need to make a spa reservation.

empty bar at Haven on Norwegian Aqua
Haven guests have a private bar.

Brittany Chang/Business Insider

Or, if you’re looking for a peaceful afternoon, snag one of the windowside seats and a drink from the bar.

The watering hole is hard to miss, with an opulent art deco elan that commands a glimpse or two from any passerby.

Bespoke beverages from a bespoke bar.

vermouth spirtz at the Haven Bar on Norwegian Aqua
A spritz with the Haven’s house-blend dry vermouth, which features add-ins like Lillet, black pepper, and orange bitters.

Brittany Chang/Business Insider

You could indulge in a sugary margarita. But why bother with the conventional when the drinks here are nothing like those outside the Haven?

For one (or four), it uses in-house infused vermouths, liqueurs, spirits, and bitters. And if you’re feeling especially daring, you could ask the bartenders to create a customized cocktail based on your ideal base and taste (refreshing versus spirit-forward, classic versus adventurous).

If you’re feeling peckish, head to the adjacent restaurant.

shrimp toast on a plate at Haven Restaurant on Norwegian Aqua
The breakfast shrimp toast is served with avocado, kimchi aioli, a shrimp patty, and a basted egg.

Brittany Chang/Business Insider

No need to restlessly queue up at the main breakfast buffet for some lukewarm bacon.

In the morning, the Haven Restaurant serves classics like eggs Benedict and other options like shrimp toast — all to be paired with a line-up of pastries and cold cuts from a small buffet.

Enjoy your lunch at one of the outdoor tables.

empty outdoor restaurant at the Haven on Norwegian Aqua
The Haven Restaurant serves three meals a day.

Brittany Chang/Business Insider

Satisfy your afternoon hunger with a fried seafood platter, lobster bisque, or Brie burger.

For dinner, head back for steak tartare, porcini risotto, and more lobster, this time in the appetizer deviled eggs and entrée surf and turf (with filet mignon, of course).

Nap off the food coma at the two-floor pool deck.

empty lounge chairs at the Haven on Norwegian Aqua
The Haven pool deck is lined with cushioned chaises.

Brittany Chang/Business Insider

There are no hard plastic poolside chaises here. Every lounge chair is topped with a thick cushion and garnished with a head pillow.

If you’re lucky, you can snag one of the cabanas (at no additional cost, unlike the cabanas out there).

The outdoor lounge also has a bar. If standing up requires too much energy, wait for a waiter to request your order.

Cool off in the infinity pool.

infinity pool in The Haven on Norwegian Aqua
Guests in Haven cabins have a private sun deck with an infinity pool.

Brittany Chang/Business Insider

Or warm up in the two hot tubs on the top deck, where you’ll find more lounge seating.

If you’re temperature-confused, hop between the private sauna and ice room.

The Haven’s location at the aft of the ship is strategic.

golden elevators for the Haven on Norwegian Aqua
Guests staying in the Haven have a private elevator bay.

Brittany Chang/Business Insider

Its rear positioning blocks the chill from incoming headwinds while providing unobstructed ocean views from the infinity pool.

It may be inconvenient for guests who want to access amenities at the front of the ship (such as the theater and Observation Lounge). Luckily, the private Haven keycard-activated elevators help expedite the journey.

Plus, there’s no need to rush when you get priority for almost everything.

person holding a Haven Suite sign on Norwegian Aqua
Haven guests get priority elevator rides when embarking after a day at port.

Brittany Chang/Business Insider

The Haven’s amenities don’t stop at the elevator doors.

In addition to this exclusive space, Haven guests also have a cabin butler, reserved seating for theater shows, and priority embarkation, debarkation, and tendering — an underrated benefit when visiting Norwegian’s private island, which will require taking a tender to shore until a pier is completed at the end of the year.

That alone could make the Haven worth every penny.

The post I stayed in the exclusive VIP area of Norwegian’s new cruise ship: Here’s what $5,150 gets you appeared first on Business Insider.

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