An AI startup that helps software companies manage inbound sales has come out of stealth and secured $3.25 million in seed funding.
San Francisco-based Breakout, which was launched by ex-Googlers Sachin Gupta and Hitesh Aggarwal, has created an AI sales representative that can show demos and handle early-stage customer interactions.
Gupta used the analogy of walking into an Apple store and waiting in line to speak to a human sales rep. Instead, an AI sales agent would “instantly” give you all the information you needed about an iPhone and “quickly get into your buying process.”
One big problem with some AI sales agents is that they can often provide scripted interactions instead of personalized responses. Breakout says its tools can answer questions and offer tailored interactions depending on each customer’s needs.
“Especially as companies go through the growth stage and have a high-velocity sales process, they start facing a lot of challenges around the buyer experience,” Gupta told Business Insider. “That’s the problem we’re trying to solve.”
The startup makes its money by offering a usage-based pricing package, typically starting with 300 conversations a month and scaling up from there. Breakout says it currently has five key clients.
While there is still a lot of investor appetite for AI startups, Gupta said there was equally as much noise. That makes it “an interesting position for investors,” he said, “because they want to deploy capital, but every day they also get to know another company which is building in the AI space.”
He added, “Investors tend to have certain business objections. They tend to ask, do you have access to data? And in our case, we don’t have a dependency on proprietary data.”
Breakout’s $3.25 million seed round was led by led by Village Global, with participation from Recall Capital and Z21 Ventures.
With the fresh funding, the startup plans to build out its tech capabilities so it can start serving its waitlist of customers.
Check out the 13-slide pitch deck, shared exclusively with BI, that it used to secure the fresh funds.
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