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Founders who sold their startup to Cisco raise $34 million to kill IT tickets. Read their new AI startup’s pitch deck.

July 28, 2026
in News
Founders who sold their startup to Cisco raise $34 million to kill IT tickets. Read their new AI startup’s pitch deck.
Harmony cofounders Ran Ribenzaft and Nitzan Shapira, sitting on a leather couch in front of maroon shelves.
Harmony cofounders Ran Ribenzaft and Nitzan Shapira. Aviv Kurt
  • Harmony raised a $34 million seed round led by Lightspeed to automate workplace requests.
  • Its cofounders sold their last startup to Cisco for $500 million.
  • The platform handles tasks like onboarding, software access, and password resets.

Two founders who sold their first startup to Cisco for $500 million have raised $34 million in seed funding for their next act.

Last year, CEO Nitzan Shapira and CTO Ran Ribenzaft launched their new startup Harmony, which uses AI to field workplace requests. Rather than simply answering employees’ questions, Harmony operates inside Slack and Microsoft Teams to handle tasks like onboarding, software access, and resetting passwords.

They aim to help workers avoid digging through internal systems or waiting to talk to tech support or human resources, the company said.

Harmony works with more than 100 applications and can use an employee’s role and permissions to tailor responses. Companies can also require human approval before AI takes action.

Customers include workflow automation company n8n, investing app eToro, security startup Cyera, and fashion retailer Kith.

Lightspeed led Harmony’s $34 million round. The venture capital firm also backed Shapira and Ribenzaft’s first startup, cloud software monitoring company Epsagon, which Cisco acquired in 2021. Shapira said this time, he wants to build a much bigger company rather than pursue another early acquisition.

Hitachi Ventures, Fin Capital, Mercer Ventures, and Operator Partners also participated in Harmony’s seed round.

This funding round is larger than most seed rounds. Shapira told Business Insider that it isn’t uncommon for second-time founders, and it gives Harmony enough funding to scale quickly without needing to return to investors so soon.

The startup will use the funds to grow its engineering, product, and sales teams. Harmony has 60 employees, with roughly two-thirds in Israel and the rest in New York.

Here’s a look at the pitch deck that Harmony used to raise its $34 million seed. The deck has been redacted so that it can be shared publicly.

Enterprise service management that runs itself
Harmony
Every employee gets an always-on expert for anything they need at work
Harmony
Successful Founders sold previous venture for $500M
Harmony
Two sides of a broken experience - Employees Wait. Teams Drown
Harmony
We offer employees a state of the art AI experience
Harmony
Employees enjoy delightful interactions with support
Harmony
We drive support team productivity and let them focus on more meaningful work
Harmony
Customers start with IT...
Harmony
For example - IT teams use state-of-the-art asset management
Harmony
...Then expand to all other employee-facing support functions
Harmony
We're a horizontal solution across a vast addressable market
Harmony
We offer 100+ agents
Harmony
We only started selling a few months ago, and win across industries
Harmony
Our customer are Production-Ready in 48 Hours
Harmony
Loved by users. Secure by design.
Harmony

Read the original article on Business Insider

The post Founders who sold their startup to Cisco raise $34 million to kill IT tickets. Read their new AI startup’s pitch deck. appeared first on Business Insider.

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