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How a squeegee saved six men trapped on an elevator on 9/11: new docuseries

August 15, 2026
in News
How a squeegee saved six men trapped on an elevator on 9/11: new docuseries

When al-Qaeda terrorists struck the World Trade Center on 9/11, six strangers found themselves trapped in an elevator in a desperate fight for survival.

As the express elevator climbed to its first stop on the 67th floor, American Airlines Flight 11 plowed into the North Tower at 8:46 am, causing the elevator to shudder and free-fall down the shaft.

One of the passengers pushed an emergency button, but the elevator had already plummeted 15 stories before stopping near the 50th floor.

As a choking cloud of thick white smoke that smelled like chemicals began pouring into the cabin, panic wasn’t an option — it was a death sentence.

So the six men  — including a window cleaner and two Port Authority officials — calmly pooled their brains and their brawn.

First, they worked together to open the stuck automatic metal doors with their hands.

But there was no exit on the other end — just a solid wall with the number “50” stenciled on it.

Then, a burst of MacGyver-level ingenuity from someone always on the outside looking in at the WTC.

Window cleaner and Polish immigrant Jan Demczur quickly whipped out the brass squeegee from the bucket by his feet and began frantically pecking at layers of drywall in a circular motion.

A National Geographic docuseries premiering Aug. 21 reunites survivors of the 9/11 terrorist attacks on the Twin Towers 25 years later with the strangers and rescuers who changed their lives.
A National Geographic docuseries premiering Aug. 21 reunites survivors of the 9/11 terrorist attacks on the Twin Towers 25 years later with the strangers and rescuers who changed their lives. National Geographic/Virginia Sherwood

Some of the others worked in tandem, punching and kicking the drywall until there was a hole large enough for everyone to crawl out.

They landed in a men’s bathroom, where they met firefighters imploring them to leave.

So they rushed down 50 flights of stairs and bolted out of the North Tower at 10:23 AM.

Five minutes later, the tower collapsed.

John Paczkowski, George Phoenix, and Jan Demczur reunited.
John Paczkowski, George Phoenix and Jan Demczur (left to right) are reunited October 9, 2025 in Manhattan. The three previously worked in the North Tower of the World Trade Center and were stuck in an elevator together on 9/11. National Geographic/Virginia Sherwood

Demczur reunited with two of the men — John Paczkowski and George Phoenix — as part of National Geographic’s new docuseries, “9/11 Reunited,” which premieres Aug. 21 at 8 p.m. The three-part series can also be streamed in its entirety the following day on Disney+ and Hulu.

Both Paczkowski and Phoenix are filmed warmly embracing Demczur in a meet-up at a Manhattan bar, thanking him for helping save their lives.

Firefighters navigate the rubble of the World Trade Center.
Firefighters navigate the rubble of the World Trade Center on Sept. 11, 2001. Alamy Stock Photo

“Seeing Jan and George again after all of these years reminded me of not only the tragedy of that day and the enduring grief we feel for all who were lost, but also the raw humanity of what we shared, how blessed we are to still be alive, and the responsibility we have to live life to its fullest,” Paczkowski told The Post

The trio are among 14 survivors of the worst terror attack on US soilin history— which left 2,977 dead — who reunited with rescuers and other strangers who changed their lives for the docuseries.

In the opening episode shared with The Post, both Paczkowski and Phoenix discussed how the Twin Towers held a special place in their hearts long before 9/11.

Debbie St. John, injured on 9/11, sitting in a wheelchair.
Deborah St. John, who was injured on 9/11 by a falling piece of an airplane. National Geographic/Virginia Sherwood

Paczkowski, who worked on the 67th floor as the Port Authority’s assistant director of operations, said working there was a “dream come true.” Phoenix, a PA senior engineer, recounted falling in love with his future wife, Martha, during a date at the WTC’s observation deck.

The first episode also features Deborah St. John – who suffered severe injuries after being struck by debris from the second plane to hit the WTC on 9/11 – re-uniting with Stefan Horlacher, a stranger who rushed to her aid, administering first aid on the street amid mass chaos and flagging down an ambulance.

“We knew that there were a significant number of 9/11 survivors who made deeply meaningful connections amidst the horror of 9/11 but, for a whole host of reasons, hadn’t seen each other since,” said director Julian Jones, who created the series in collaboration with the National September 11 Memorial & Museum and production company 72 Films.

“In reaching out to the survivors, we became aware that many felt they had things they wanted to say but felt they couldn’t — until now. After 25 years, the reunions became a chance for these survivors to say ‘thank you,’ to pass on a message, to honor the dead, and to reckon with their past.”

The post How a squeegee saved six men trapped on an elevator on 9/11: new docuseries appeared first on New York Post.

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