The client was calling from a high-end resort with an update for Olivia Ferney, a travel adviser who books trips for the ultrarich.
The hotel was up to “White Lotus” standards, the client said, but there was a hitch. The limes in the margaritas: Where, exactly, were they sourced?
“She really, really always wants to make sure how her drinks are made,” Ms. Ferney said. “Limes from certain countries give her allergies.”
About six months ago, Ms. Ferney, 24, started posting videos of her calls with clients. In short order, she gained more than 400,000 followers on both TikTok and Instagram. Her fans enjoy listening in as people who have almost everything complain about almost anything.
The limes in question gave the client “a little bit of a tingle,” Ms. Ferney explained by phone from Miami, where she makes her home. As she related it, the client’s complaint went like this: “I’m allergic to certain limes from certain countries, because of the pollination. I don’t have signs, like my face doesn’t swell up, but I know intuitively my body is rejecting it.”
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