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I booked basic economy flights with Delta and Alaska Airlines. One was clearly better for coach passengers.

July 16, 2025
in News
I booked basic economy flights with Delta and Alaska Airlines. One was clearly better for coach passengers.
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A composite image of two economy plane cabins
Business Insider’s reporter flew in basic economy with Delta and Alaska Airlines.

Joey Hadden/Business Insider

If I’ve learned anything in my years of flying in basic economy, it’s that not all bare-bones bookings offer the same experiences.

Whether you end up in a middle seat at the back of a full flight or luck out with a row to yourself, your comfort may vary depending on the airline.

This year, I’ve booked domestic basic economy flights with Delta and Alaska Airlines. Here’s how my experiences compared, and which airline is better for budget travelers.

First, I flew with Delta from Salt Lake City to New York City.

A flight parked on a tarmac with mountains in the background
A Delta plane parked in Salt Lake City.

Joey Hadden/Business Insider

In January 2025, I took a 4 ½-hour Delta flight from Salt Lake City to NYC. My basic economy ticket cost $175, and it included one carry-on bag. The booking didn’t accrue miles or include a seat reservation, so I got my seat assignment at the gate.

It’s worth noting that I switched flights just before boarding. The flight I’d booked was full, so the airline asked for volunteers at the gate to take an emptier flight that left 10 minutes later. Since that one was headed to an airport closer to my NYC apartment — John F. Kennedy International Airport — I was happy to change my reservation.

Then, I took an Alaska Airlines flight from Seattle to NYC.

An Alaska first-class check-in counter at an airport
The Alaska Airlines check-in counter at Seattle-Tacoma International Airport.

Joey Hadden/Business Insider

In May 2025, I took a 5 ½-hour flight from Seattle to NYC with Alaska Airlines. For $240, I booked the saver fare — Alaska’s basic economy ticket, which allows rewards members to earn miles, though fewer than in standard economy.

Like the Delta flight, my ticket included one carry-on bag and no seat assignment. But unlike the Delta flight I ended up on, this flight was full. And since I was in the last boarding group, all the overhead bin space was taken by the time I got to the front of the line, so I checked my carry-on luggage at the gate.

The Delta flight was on an Airbus A321neo with several empty seats.

A wide view of an airplane cabin at night
Inside the Delta economy cabin.

Joey Hadden/Business Insider

When I boarded the Delta flight, I was thrilled to find an otherwise empty row of seats.

Delta’s Airbus A321neo seats 194 passengers, according to the airline.

The Alaska flight was on a full Boeing 737-900.

People board a United flight with blue lighting
Inside the Alaska economy cabin.

Joey Hadden/Business Insider

I made my way to the middle seat in the back row of Alaska’s Boeing 737-900, which seats 178 travelers.

While Alaska retired its Airbus fleet in 2023, Delta has three Boeing 737-900 models similar to the Alaska plane I took. These models seat between 173 and 180 passengers, according to the airline.

The seats were larger on the Delta flight.

a composite image of empty rows of flight seats
Economy seating on the Delta and Alaska flights.

Joey Hadden/Business Insider

My seat on the Delta flight was larger and a bit cushier than the seat on my Alaska flight. The Delta Airbus A321neo economy seats are 18 inches wide with a 31-inch seat pitch.

Meanwhile, according to Seat Guru, Alaska’s economy seats are 17 inches wide and have a seat pitch between 31 and 32 inches.

Delta’s similar Boeing 737-900 planes have 17.3-inch-wide seats and the same seat pitch as Alaska.

Delta had a better entertainment system.

A composite image of an in-flight entertainment screen and a seat back with no screen
Seat backs in economy on the Delta and Alaska flights.

Joey Hadden/Business Insider

Perhaps the biggest difference between my experiences on these two flights was the entertainment.

On the Delta flight, I had a seat-back touchscreen housing hundreds of movies and TV shows. On the Alaska flight, I had access to over 800 shows and movies from my personal device, but there was no seat-back screen.

When I fly, I prefer to have a seat-back entertainment system for viewing because it’s much larger than my phone screen, and I don’t have to hold it up in front of my face.

Both flights had power outlets, and at least two of Delta’s similar Boeing 737-900 models also have seat-back screens.

Both flights had three bathrooms in the main cabin.

A composite image of two airplane bathrooms from a birds-eye view
Economy bathrooms on the Delta and Alaska flights.

Joey Hadden/Business Insider

I didn’t notice any significant differences between the bathrooms. Both were decently clean and expectedly cramped.

Ultimately, the Delta flight was a better ride.

A Delta flight parked on a tarmac with mountains behind
The reporter preferred the Delta flight.

Joey Hadden/Business Insider

The Delta flight was obviously more enjoyable since the flight had many empty seats. But if the roles were reversed, and I had to sit in the back middle seat of the Delta flight as I did on the Alaska flight, I still think I would have preferred the same airline.

With a larger, cozier seat and a 10-inch screen in front of me, I’d take any basic economy seat on a Delta flight.

Representatives for Delta and Alaska Airlines didn’t respond to requests for comment.

The post I booked basic economy flights with Delta and Alaska Airlines. One was clearly better for coach passengers. appeared first on Business Insider.

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