NEW YORK (AP) — As job-seekers look for work in a challenging environment, an increasing number are falling victim to job scams that promise good pay for completing easy online tasks, according to the Federal Trade Commission.
The scams start innocuously, often with a tailor-made text or WhatsApp message, and the scammers take time to build trust with the victim before cashing in on the relationship.
“Most of the people who end up losing money to a scammer are behaving pretty rationally,” said Kati Daffan, assistant director of the Federal Trade Commission’s division of marketing practices. “Scammers are sophisticated, and they keep changing their tactics.”
Reported losses to job scams increased more than threefold from 2020 to 2023. In the first half of 2024, they topped $220 million, according to the FTC. Gamified job scams, or task scams, represented a significant portion of that growth. About 20,000 people reported experiencing gamified scams in the first part of 2024, compared to 5,000 in all of 2023.
Daffan said that that the number is certainly an underestimate, because many people don’t report their experiences of job scams to law enforcement or government trackers.
“Only 4.8% of people complain,” she said.
Here’s what to know:
How the scams work
The scam typically begins with an unexpected text or WhatsApp message from a “recruiter” offering online work, according to the FTC. The mystery texter will say you can “make good money” by “product boosting” or doing “optimization tasks” for an online platform or in an app, which might involve liking videos or rating product images.
This “job” promises to earn you money from “commissions” per click. Once you complete the tasks, you’ll see an increasing tally of “earnings” on the platform or in the app. These earnings are fake.
Eventually, the app or platform will ask you to deposit your own money, typically in crypto, to complete more tasks and withdraw your (non-existent) earnings. But if you do make the deposit, you lose your real money, and you never receive the illusory pay.
Who gets targeted
Eva Velasquez, CEO of the Identity Theft Resource Center, said these types of scammers typically prey on job-seekers who are new to the job market, people who have been out of the job market for some time (such as homemakers re-entering the workforce, whose children are grown), and immigrants, who may be less familiar with the employment landscape or who face language barriers.
“Often the job will have an easy interview or no interview, promise to let you work from home, and let you start right away,” Velasquez said. “Sometimes they’ll start with praise, and the person will feel their skills are recognized. ‘Oh, you think I’m great? Tell me more.’”
Velasquez emphasized the vulnerability of people looking for work, especially given ongoing economic uncertainty, who may choose to accept a role even if it initially feels shady.
“Sometimes the ask is to leave phony reviews for products,” she said. “The scammers are probably selling those reviews illegally, but a job-seeker might look at a line and say, ‘I’ll cross that line. I’ve got to eat.’”
Tips for spotting a task-based scam
- Ignore any generic and unexpected texts or WhatsApp messages about jobs, no matter how specific or complimentary the messages.
- Never pay to get paid, or to get a job. That requirement is a red flag that the position is a scam.
- Don’t trust employers who says they’ll pay you to rate or like things online, without an above-board process for using the actual products or services you’re rating.
The Associated Press receives support from Charles Schwab Foundation for educational and explanatory reporting to improve financial literacy. The independent foundation is separate from Charles Schwab and Co. Inc. The AP is solely responsible for its journalism.
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