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I booked coach and business-class tickets on Amtrak trains. The upgrade wasn’t worth the added price.

June 24, 2025
in News
I booked coach and business-class tickets on Amtrak trains. The upgrade wasn’t worth the added price.
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A composite image of the author sitting a business-class seat and a row of empty coach seats on Amtrak trains
Business Insider’s reporter booked coach and business-class seats on Amtrak trains.

Joey Hadden/Business Insider

The difference between coach and business class was a can of Coke and a slightly larger seat.

In 2022, I took a 10-hour Amtrak train from NYC to Niagara Falls, New York. I booked a business-class ticket for $168 and found the ride underwhelming for a premium class. So three years later, when planning a trip from Vancouver, British Columbia, to Seattle, I decided to travel in coach for $50.

I wanted to see just how different Amtrak’s coach and business classes are. And it turns out, not much.

First, I spent 10 hours traveling in business class from NYC to Niagara Falls, New York, for $168.

People board the Amtrak train
Passengers board the Amtrak Maple Leaf train.

Joey Hadden/Business Insider

I took Amtrak’s Maple Leaf train, which runs from NYC to Toronto and has coach and business-class seating. A coach ticket would have been $100 cheaper.

A representative of the train line told Business Insider that business-class perks on all Amtrak trains include more spacious seating, a complimentary non-alcoholic beverage, a 25% point bonus for Amtrak Guest Rewards members, and full refunds for rides canceled before departure.

Three years later, I took a four-hour ride from Vancouver, British Columbia, to Seattle for $50.

The exterior of a coach Amtrak train car with an attendant stepping out a door on the right
The Amtrak Cascades train arrives in Seattle.

Joey Hadden/Business Insider

I was aboard the Amtrak Cascades train, which runs from Vancouver to Eugene, Oregon, and also offers coach and business-class seating.

No business-class tickets were available when I booked this ride a month in advance. But according to a quick Amtrak search for rides a month from now, they cost about $120.

On the business-class ride, there were two rows of seats on one side of the aisle and single seats on the other.

Seat in a business-class Amtrak car
Inside the business-class car.

Joey Hadden/Business Insider

On all Amtrak trains, business class offers more privacy for some guests with single-row seating. Since seats weren’t assigned, I grabbed a spot in the single row and appreciated having the space to myself.

On my train to Seattle, the coach car had two sets of seats on either side of the aisle.

Empty seats and overhead bins on a coach class Amtrak car
Inside the coach car.

Joey Hadden/Business Insider

Coach offered less privacy with pairs of seats on either side of the aisle, but at least there were no middle seats.

This ride also didn’t have assigned seating, so I grabbed a spot in an empty row and had it to myself for the entire ride.

The business-class seat was bigger and slightly more comfortable than the coach seat.

A composite image of business and coach class seats on an Amtrak train
Seats in business (left) and coach (right) Amtrak cars.

Joey Hadden/Business Insider

Both seats felt roomy enough for me, though the one in business class was a bit larger. While I appreciated the cushioned armrests and extra legroom in business class, it wasn’t much more comfortable than coach.

Both seats reclined and had power outlets, tray tables, and overhead reading lights.

Neither ticket included a meal, but I got a free Coke in business class.

A composite image o a Diet Coke can on a tray table and a snack counter on an Amtrak train
The reporter got refreshments from the café cars.

Joey Hadden/Business Insider

Though Amtrak’s first-class tickets include a meal, business-class passengers only get a complimentary beverage. Coach passengers don’t get complimentary refreshments.

To retrieve my free soda on the business-class ride and purchase breakfast on the coach ride, I visited the café cars, where snacks and microwavable meals were for sale.

There wasn’t much of a difference between coach and business-class bathrooms.

Inside a train bathroom with purple accents and a rink on the right
Inside the bathroom in the coach car.

Joey Hadden/Business Insider

Both bathrooms had a power outlet. The bathroom I used on the coach train was larger than the one in business class, but I’m not sure if the business-class car also had a larger bathroom that I missed.

Both classes included complimentary WiFi.

A laptop opened on a tray table on a train
The reporter worked on her laptop on both rides.

Joey Hadden/Business Insider

On a long ride, I like to get some work done. WiFi is key to my job, so I appreciated that both rides had free internet access.

Ultimately, business class wasn’t worth the upgrade.

A close-up of a coach car's exterior on an Amtrak train
The reporter will book coach tickets on future Amtrak rides.

Joey Hadden/Business Insider

After taking my coach ride and having a similar experience to business class, I regretted dishing out the additional $100 on my first Amtrak journey. In the future, I’ll stick to coach bookings.

The post I booked coach and business-class tickets on Amtrak trains. The upgrade wasn’t worth the added price. appeared first on Business Insider.

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