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Amazon’s self-driving Zoox robotaxi unit faces second software recall in a month following collision in San Francisco

May 25, 2025
in News, Tech
Amazon’s self-driving Zoox robotaxi unit faces second software recall in a month following collision in San Francisco
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Amazon’s self-driving taxi subsidiary Zoox issued its second voluntary software recall in just one month after a collision with an e-scooter pedestrian in San Francisco.

In early May, a person riding an electric scooter rammed into an unoccupied Zoox robotaxi that stopped while turning to yield at an intersection. The rider sustained minor injuries after falling to the ground beside the robotaxi and declined medical assistance, Zoox said in a blog post.

A Zoox autonomous robotaxi being tested on the streets of San Francisco's SoMa neighborhood on December 4, 2024
Zoox voluntarily recalled its software for the second time this month after a collision in San Francisco. Bloomberg via Getty Images

“The Zoox vehicle was stopped at the time of contact. The e-scooterist fell to the ground directly next to the vehicle. The robotaxi then began to move and stopped after completing the turn, but did not make further contact with the e-scooterist,” the company wrote.

Zoox self-driving vehicle, owned by Amazon, during a test drive at the company's headquarters in Foster City, California, October 15, 2024.
Zoox previously recalled its software in early May to address a separate collision in Las Vegas. REUTERS

The recall will focus on tackling the vehicle’s perception tracking system and will impact 270 vehicles, Zoox said in a statement.

As part of the recall, the company will tackle a part within the automated driving system that could push it to misunderstand the movement of other nearby vehicles, including the “risk of a crash.”

The company also noted that it submitted a voluntary software recall report to the National Highway Traffic Safety Administration on Thursday.

A Zoox autonomous robotaxi on the streets of San Francisco's SoMa neighborhood during testing in December 2024
Zoox is a subsidiary entirely owned by Amazon. Bloomberg via Getty Images

In turn, the NHTSA confirmed it had received the report and recommends “road users to be cautious in the vicinity of vehicles because drivers may incorrectly predict the travel path of a cyclist or a scooter rider or come to an unexpected stop.”

The May collision took place just two weeks after Zoox had already announced a voluntary software recall aimed at addressing a minor crash in Las Vegas that also stemmed from a yield misunderstanding.

Illustration of Zoox's logo from February 16, 2025
Amazon purchased the tech startup for $1.2 billion in 2020. REUTERS

In May 2024, the self-driving taxis were investigated by the NHTSA following two rear-end collisions in broad daylight. Before that, the NHTSA opened a probe in March 2023 looking into Zoox’s self-certification of a robotaxi without traditional driving controls.

Amazon first purchased the tech startup in 2020 for $1.2 billion, including an extra $100 million to retain a majority of the 900-plus employees. The company’s estimated value peaked at a whopping $3.2 billion in 2018.

The post Amazon’s self-driving Zoox robotaxi unit faces second software recall in a month following collision in San Francisco appeared first on New York Post.

Tags: AmazonCaliforniadrivingfuture techrecallstaxis
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