TANNER, Ala. (WHNT) — Savannah Gagneur is speaking out, saying Madison Hospital did not properly treat her 19-month-old daughter in a moment of serious illness.
“She just woke up, like, really fussy,” Gagneur said. “I took her temperature and it was 104.8 [degrees].”
Gagneur’s stomach dropped seeing her 19-month-old daughter, Kennedie, suffering from such a high fever. But, storms Tuesday night were still active in the area, so they had to wait it out.
“I just gave her Tylenol and let her sleep it off,” Gagneur said. “In the morning, it didn’t really get any better. It was like 103 [degrees].”
That’s when Gagneur took Kennedie to the Madison Hospital Emergency Room, an experience she describes as unacceptable.
“I got there around 8:36 a.m. and left around 9:16 a.m., so I wasn’t even there for an hour. They discharged me, saying she had a viral infection. They didn’t test her or anything,” Gagneur said.
She described leaving Madison Hospital with only Tylenol and frustration.
When Kennedie’s symptoms worsened that same day, Gagneur said she called their pediatrician, who consulted them to go to Decatur Morgan’s pediatric emergency room. Kennedie was diagnosed with pneumonia there, but that’s not where the story ends.
“He [doctor at Decatur Morgan Pediatric ER] was like, ‘Well, we’ll give her some Tylenol, and, after an hour, if her body doesn’t react to it, then we’ll admit her to [Huntsville Hospital] Women’s and Children’s.’ And they did,” Gagneur said. “We went to Women’s and Children’s via ambulance.”
At Huntsville Hospital Women and Children’s Emergency Room, 19-month-old Kennedie received even more diagnoses.
“She has meta pneumonia, which is a bacterial pneumonia, a viral pneumonia and rhinovirus,” Gagneur said.
All the diagnoses only escalated Gagneur’s frustration with Madison Hospital.
She made a post on Facebook detailing her experience at MH, which garnered over 200 comments, most of which chimed in with their own feelings of inadequate treatment at that hospital.
“It’s very upsetting considering those are people that’re supposed to be taking care of our kids, you know?” Gagneur said. “Pneumonia is very serious in kids under the age of two. That’s like a life-threatening thing.”
The Huntsville Hospital Health System responded to News 19’s inquiry about the situation, saying:
“Madison Hospital takes pride in providing excellent care for our community members of all ages. Our hospital leadership has been in contact with the patient’s mother to understand her concerns and learn more. The hospital is already reviewing the situation to thoroughly understand the care provided and identify any areas for learning or improvement.”
Spokesperson, Madison Hospital
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