Here’s everything we know about how Wall Street banks are embracing AI

Wall Street bank leaders say generative AI is here to stay, and they’re weaving the technology throughout the fabric of their banks to make sure.

From trading to payments to marketing, it’s hard to find a corner of the banking industry that isn’t claiming to use AI.

In fact, the technology’s impact, made mainstream by OpenAI’s ChatGPT in late 2022, is becoming cultural. Generative AI is changing what it takes to be a software developer and how to stand out as a junior banker, especially as banks mull over how to roll out autonomous AI agents. The technology is even changing roles in the c-suite. But it’s also presented new challenges — bank leaders say they are struggling to keep up with AI-powered cyberattacks.

From supercharging productivity via AI-boosted search engines to figuring out the best way banks can realize a return on their AI investments, here’s what we know about how Wall Street banks are embracing AI.

JPMorgan Chase

JPMorgan CEO Jamie Dimon is a “tremendous” user of the bank’s generative AI suite. We have the story of how he and other bank executives use AI.

• JPMorgan’s AI rollout: Jamie Dimon’s a ‘tremendous’ user and it’s caused some ‘healthy competition’ among teams
• JPMorgan is making a big bet on AI. Here’s how its private bankers are using it.

Dimon also laid out his vision for how America’s largest bank will win the AI battle against fintechs through data. Meet the leaders of that mission.

• Jamie Dimon says he’s out to win the AI arms race. See who he’s put in charge of this critical mission.
• JPMorgan’s Lori Beer just added 2 new tech leaders to her ranks. Meet the team behind the bank’s AI future.

Mary Erdoes, the boss of JPM’s asset- and wealth-management business, used these slides to outline how she wants to get her people ready for the “AI of the future.”

• Here’s how JPM boss Mary Erdoes wants to use AI to eliminate “no joy” work

It’s not just JPMorgan’s in-house tech teams that have been gearing up for an AI future. Cloud partners, like AWS, also play an important role.

• AWS is helping financial giants like JPMorgan and Bridgewater with their AI ambitions

Goldman Sachs

Is Goldman in its AI era? These real-world stories about employees using AI (in some cases daily) make it seem so. Take a look at how AI is being put to the test across the bank and seniority levels, from C-suites to analysts.

• 7 Goldman Sachs insiders explain how the bank’s new AI sidekick is helping them crush it at work
• Goldman is assembling a growing arsenal of AI tools. Here’s everything we know about 5.
• AI is doing 95% of the work on an IPO prospectus, Goldman Sachs CEO says

Goldman’s top partners and CEO David Solomon are eager to see AI rev up their businesses. From realizing internal productivity gains to capturing more business as clients look to raise money in anticipation of AI development and acquisitions, here’s what the top echelon is expecting.

• How AI will shake up Goldman Sachs, according to top partners and CEO David Solomon
• Inside Goldman Sachs’ plans for AI, from helping non-tech workers do more with software to streamlining how code is documented

There is no AI without data, and there is no data strategy at Goldman without its chief data officer, Neema Raphael. Raphael gave BI an inside look at how his roughly 500-person team melds with the rest of the bank to get the most out of its data.

• Meet Neema Raphael, the data whiz key to Goldman’s AI ambitions who’s overseeing the bank’s army of engineers and scientists

AI’s impact has ripple effects that go far beyond technology. Goldman’s chief information officer, Marco Argenti, predicts that cultural change will be critical to getting the bank to 100% adoption.

• Goldman Sachs CIO Marco Argenti says Wall Street’s ‘next big wave’ in AI will come down to culture, not just technology

Many dollars are being spent on Wall Street’s AI ambitions. But how do you measure the return on the investment? Argenti offers some tips on the calculus that can help firms prioritize where to invest.

• As AI usage ramps up on Wall Street, Goldman Sachs CIO details how the bank analyzes return on investment for the tech

Morgan Stanley

Morgan Stanley wants to turn employees’ AI ideas into a reality. Here’s an exclusive look at that process.

• Morgan Stanley has 30 AI projects in the pipeline. Here’s how the bank sources employees’ ideas for inspiration.

See how AI is transforming Morgan Stanley’s wealth division and the jobs of its 16,000 financial advisors.

• Morgan Stanley is betting on AI to free up advisors’ time to be ‘more human.’ Nearly 100% of advisor teams use it, and here’s how.

Thanks to its partnership with ChatGPT-maker OpenAI, Morgan Stanley has ramped up its AI efforts. The exec in charge of tech partnerships and firmwide innovation opened up about how it all started.

• Morgan Stanley’s new innovation head lays out his plan for more OpenAI-type partnerships
• A Morgan Stanley exec breaks down how the bank courts tech partners like OpenAI

Citi

Meet the new exec in charge of giving an AI facelift to Citi’s lagging wealth business.

• Citi snags AI leader from Morgan Stanley to help turn around its wealth tech

Citi’s top tech executive, Shadman Zafar, outlined the bank’s four-phased AI strategy and how it will “change how we work for decades to come.”

• A top Citi tech exec breaks down the 4 phases of the bank’s AI strategy that will impact everyone from operations to wealth and product

Bank of America

Bank of America’s chief experience officer, Rob Pascal, details how the bank’s internal-facing AI assistant helps bankers collect, record, and review client data. Here are all the ways it’s helping employees be more effective and efficient.

How Bank of America is using an AI-powered tool to help its bankers prep for client meetings more efficiently

AI hits the investment bank

Investment bankers are hopeful that corporate America’s obsession with AI could kick off a new era of mergers, acquisitions, and IPOs. From execs stepping into recently created roles to accommodate the sector to industry veterans launching their own AI-focused M&A-advisory firm, meet 11 investment bankers poised to lead Wall Street’s AI revolution.

• Wall Street is gearing up for an AI shopping spree. Meet 11 bankers poised to come out on top.

We spoke with four of those AI bankers about why 2025 is going to be all about AI pickaxes and shovels rather than pure-play AI deals.

• The deals 4 tech bankers think the ‘AI arms race’ could drive in 2025

AI could save junior bankers time by automating tedious tasks known all too well by Wall Street’s youngest ranks. But it can also make it harder to break into the industry by shifting the skills required for entry.

• How AI will change the job of the junior banker and raise the bar to entry

A former Goldman Sachs managing director built an AI-powered networking tool to spur dealmaking. The budding startup, Louisa AI, already has a few clients, including Goldman Sachs, Insight Partners, and a global exchange.

• See the pitch deck that helped a former Goldman Sachs exec raise $5 million for an AI-powered networking startup that feeds deal ideas to bankers.

Here’s how former investment bankers left their Wall Street jobs to build an AI startup to solve junior bankers’ woes.

• See the pitch deck that helped former investment bankers raise a $7 million seed round for their generative ‘AI consigliere’ to bankers and analysts

The post Here’s everything we know about how Wall Street banks are embracing AI appeared first on Business Insider.