ALABAMA (WHNT) — News 19’s Ellie Byrd sat down with Karen Reeves, President and CEO of the Better Business Bureau of North Alabama, to find out tips for protecting your identity and information.
You might not know it, but May is Older Americans Month. No matter your age, no one is immune to scams. In the most recent BBB Scam Tracker Risk Report, investment/cryptocurrency scams continued to be one of the riskiest scams for ages 55+. Online purchase scams were the second riskiest for consumers 55-64, along with romance scams for consumers 65+. The third riskiest for both groups was home improvement scams. Regardless of the type of scam, BBB recommends the following precautions to avoid becoming a victim.
What are the tips to spot a potential scam targeting older adults?
Watch out for phone fraud. The Federal Trade Commission reports that fraudulent telemarketers often direct their calls to older adults. Scammers will claim to be a government agent or pose as a bank employee. They may sound friendly and courteous or aggressive and threatening. They may even have a caller ID to match their claims.
However, caller IDs can be easily spoofed, and government agencies DON’T make unsolicited calls. It is vital to cultivate a healthy distrust of unsolicited callers and avoid sharing personal information. Never feel pressured to act. When in doubt, hang up the phone and call the official source to verify unexpected or unusual claims. You can also reduce the number of unsolicited calls by registering your phone number with the National Do-Not-Call registry at 1-888-382-1222 or Donotcall.gov.
Know the red flags. Most scammers use common tactics to get your money or personal information. Keep an eye out for the following too-good-to-be-true claims:
- “Free,” “low cost,” or “buy one, get one” deal
- Request for unusual payment types (i.e., prepaid debit cards or wired funds)
- Claims that you only pay postage or administrative fees
- Pressure to act now and/or aggressive tones
- Deals that must be secured with a credit card or bank account information
- Sure-fire investment opportunities
- Charities that send 100% of your donation directly to the victims
Only hire trustworthy, licensed contractors. Older adults often need extra help around the house and may hire someone to complete a renovation project and landscape work. However, never hire someone who just shows up at the door and doesn’t let them in or around your home for an inspection. Instead, if you need repair work, use BBB.org to search for accredited businesses and ask friends and family for recommendations. Then, research the companies, keeping a close eye on past reviews or complaints. Always make sure the contractor or company is properly licensed and never pay in full up front. Read BBB’s tips on hiring a contractor.
Strange phone call? Might be an emergency scam: Older adults can be susceptible to emergency scams and other ploys because they aren’t familiar with the information about themselves and their families available online. This trick begins with a phone call from someone posing as a grandchild, niece, or nephew, or other young family member. Scammers research victims using social media and often know family names, travel plans, and other details. The phony grandchild will claim to be out of town and in an emergency situation – anything from a car accident to wrongful arrest. The scam artist will urge you to send money ASAP and not tell Mom or Dad. Read more about emergency scams.
Watch out for Medicare fraud: Here is one scam typically directed towards older Americans: free medical equipment. Medicare fraud has cost the American public more than $6 billion, and a large part of that is fraud around “durable medical equipment,” such as knee braces or walkers. By making repeated calls, scammers badger Medicare recipients into taking “free” medical equipment. Then, they bill Medicare for it. By law, no one is allowed to make unsolicited calls to consumers about durable medical equipment. If you get such a call, just hang up.
Beware of government impostors: Similar to Medicare fraud, older adults are susceptible to bad actors pretending to be from various government agencies, such as the IRS, the Social Security Administration, and even Veterans Affairs. They typically claim the victim owes money or is in danger of losing benefits unless they provide sensitive information or make immediate payments, often through suspicious methods like gift cards or wire transfers. Read more about government impostor scams.
Do your research before making an investment: Investment cons often target older adults because of their greater financial resources. They frequently prey on longstanding group connections, such as through a religious organization or an ethnic group, where members trust each other. Even if you are a savvy investor, you can still fall victim to this scam. Con artists are masters of persuasion, and they often learn the weaknesses of their targets and tailor their pitches accordingly. Read more about investment cons.
Think before you click. Older adults may be less comfortable with technology, making them more vulnerable to phishing schemes, fake tech support and hacking. Links found in unsolicited emails or messages on social media can be especially dangerous. They may look like they lead to an official website, but they will download malware onto your computer that gives scammers access to your sensitive information. Protect yourself by only clicking on links that come from people you know and trust and by keeping your antivirus software up to date. Read more about tech support scams.
Be on guard for “sweetheart” swindlers. Older adults who are widowed or divorced are frequent targets of romance scams. If you meet someone online who shows romantic interest in you, don’t be too quick to trust them. These scams can often take months to develop to the point where money changes hands. Con artists create compelling backstories and full-fledged identities, then trick you into falling for someone who doesn’t even exist.
A common romance scam involves charming the victim and then asking for money for medical expenses, family concerns, or other reasons that pull at the heartstrings. Once the con artist receives the funds, they disappear for good. Read more about romance scams.
Reach out to someone you trust. Scammers want victims to feel isolated. Don’t hesitate to contact a friend, family member, or organization you trust for advice. A second opinion can greatly reduce your risk. Read more about phishing scams.
Take time to research your purchases. Scammers often make unsolicited offers to older adults for medical supplies, anti-aging products, and vitamins and supplements. They might contact you over the phone, as a door-to-door salesperson, or via online messages.
They make incredible offers with the goal of getting their hands on your personal information or money. Before you agree to purchase the next miracle product that comes your way, take a few minutes to research the company to make sure its products and offers are legitimate. Read about free trial offer scams.
Guard your personal information carefully. Never share your personal information with a stranger on the phone, in an email, on a social media network, or otherwise. Keep careful records of your transactions by reviewing your bank and credit card statements regularly. Check them for accuracy and then shred any documents that include personal information before throwing them away. Read more about data privacy.
For more info and if you have a consumer report or any questions, visit the BBB’s website at https://www.bbb.org/article/news-releases/18436-top-tricks-used-to-scam-older-adults
The post BBB Scam Alert: Top tricks used to scam older adults appeared first on WHNT.
