Growing up in Brooklyn in the early aughts, I didn’t have access to many fast-casual chain restaurants. My time was mostly spent in small pizza shops strategically located next to Blockbusters and family-owned diners.
However, I never felt like I was missing out — until 20 years later, when my social media algorithms somehow became a display of Chili’s fandom.
Although I’m still not exactly sure how this happened (maybe it was my boyfriend whispering “Take me to Chili’s” into my phone when I wasn’t looking), the videos of Triple Dippers and Nashville hot mozz pulls succeeded, and I found myself at Chili’s for the very first time.
Here’s what I thought of my first visit to the chain.
The popularity of Chili’s is undeniable.
Chili’s is a fast-casual chain restaurant with over 1,600 locations worldwide. Unlike many of the restaurant’s competitors, Chili’s has recently seen a rise in popularity, especially among young diners.
When I asked my boyfriend — a die-hard Chili’s fan — to come with me to try some menu items, he agreed and insisted on driving out to the best Chili’s we could find within driving distance.
For me to have the real experience, he said, the Chili’s could not be in a strip mall; it had to be a stand-alone structure. So, we made our way to Long Island.
When we got there, I was disappointed by the appetizers.
We knew we had to start with the $17 Triple Dipper, an appetizer sampler that’s become so popular that the CEO of Chili’s parent company Brinker International said it accounts for 11% of the brand’s sales.
Many TikTok users have been loving the Nashville hot mozz, which is Chili’s take on a classic mozzarella stick that’s tossed in hot sauce. So, we included those in our Triple Dipper, along with boneless wings and Southwestern egg rolls.
Our four-person booth was cozy, and I had a lot of fun ordering in Chili’s lingo. However, none of that seemed to matter when the food arrived.
I expected the Nashville hot mozz to be fiery and gooey, but was instantly disappointed. I didn’t even experience the TikTok-famous cheese pull. Now, I’m sure this doesn’t always happen — but this cheese was nowhere near hot enough to pull. The flavor was good and tangy, but nothing felt hot or Nashville about it.
However, the boneless Buffalo chicken wings were very good. I was impressed with the quality of the chicken and loved the ranch dipping sauce that so many rave about.
Unfortunately, though, the Southwestern egg rolls were another miss for me. Although there was nothing inherently bad about them, they were pretty forgettable.
The entrées were good but felt a bit pricey.
Oddly enough, the item I was least looking forward to trying — the Bacon Rancher burger — was my favorite part of the meal.
I enjoy everything on it (patties, bacon, ranch, American cheese, sautéed onions, and pickles), but I assumed it would be too much together. The combo turned out to be perfect, but the price could have been better.
At $19.50, I couldn’t help thinking I could get something just as good at a mom-and-pop joint, which I’d also rather support over a chain.
Other members of our party got Chicken Crisper combos ($15), the star of which are really just bigger versions of the boneless wings. Still, I was pleasantly surprised by the quality of the chicken when I tried a bite.
The combos also came with white-cheddar mac and cheese and fries, which felt excessive to me.
I enjoyed the molten chocolate cake.
What could be bad about molten chocolate cake? The $10 dish, topped with vanilla ice cream in a chocolate shell with caramel drizzle, was warm and flavorful — so much so that I couldn’t help but push the limits of my lactose intake.
We split the decadent treat four ways, and even that was a struggle after the heavy meal and endless Diet Coke refills we’d enjoyed.
Overall, I didn’t think Chili’s provided a great value.
To be honest, after trying Chili’s for the first time, I didn’t get the hype. In my opinion, the quality and value just didn’t add up.
For $21 — two dollars more than I spent on a burger at Chili’s — I could walk up 10 blocks and have one freshly made at a restaurant that uses quality meat from the butcher next door.
Plus, the Nashville hot mozz taught me not to believe everything I see on TikTok. As I learned the hard way, not all cheese pulls are created equally.
The post I finally ate at Chili’s for the first time. I learned not to believe everything I see on TikTok. appeared first on Business Insider.
