On Saturday, Elon Musk, the billionaire charged by President Donald Trump with cutting government waste, alerted the public to a massive inefficiency in the federal bureaucracy: Government employees would soon be distracted from their actual work by a request from on high. In aggregate, hundreds of thousands of man-hours would be squandered. But Musk wasn’t putting a stop to this wasteful time suck of a requirement. He was the one imposing it.
“All federal employees will shortly receive an email requesting to understand what they got done last week,” Musk posted around noon on his social-media platform, X. “Failure to respond will be taken as a resignation.” Soon afterward, the Office of Personnel Management sent such an email to all federal agencies. The subject line: “What did you do last week?” Workers were told to respond by tonight with five bullet points “of what you accomplished.”
As someone who hates government waste, I sympathize with any Americans who are cheering this initiative because they believe it will expose workers who accomplish nothing. But those Americans are cheering, albeit unwittingly, for massive inefficiency—just the latest example of the chaos DOGE has created across the federal government undercutting its own aims.
Consider America’s roughly 14,000 Federal Aviation Administration air traffic controllers. If each of them spends just 10 minutes opening their work email, finding this request, drafting a response, proofreading it, and sending it off, that adds up to 2,333 hours of work. Can you think of a more cartoonish example of government waste than using 292 workdays’ worth of man-hours to clarify that, last week, air traffic controllers monitored airplanes?
I actually can think of a more cartoonish example, in that it is even bigger in scale: Some 74,000 U.S. Postal Service letter carriers deliver mail on foot, making roughly $29 an hour on average. If they spend 10 minutes each, or 740,000 total minutes, drafting emails, that works out to nearly $360,000 in labor costs. For what? And how long will it take other workers to read “I was delivering letters” 74,000 times?
Any American can identify many more categories of federal employees whose job duties are known to all. We know what TSA agents do. We know what nurses do. An efficient process would obviously exempt all such categories.
Other federal employees of course have less legible job duties, and I do not doubt that some of them accomplished next to nothing of value last week and ought to be fired. But there is no reason to believe that any of those employees will be truthful about their own uselessness, or that untruthful emails will be detected as such. This gambit is more likely to reward bullshitting persuasively via email than to reward actual service to taxpayers.
The effect of Musk’s order on other Trump administration leaders adds to its costs. Various news outlets have reported that officials at multiple agencies—including the departments of Defense, State, and Homeland Security; the FBI; and the Office of the Director of National Intelligence—instructed their employees not to respond to the email, in part out of a worry that employees would have to share sensitive information. Put another way, people charged with keeping Americans safe had to spend scarce time and attention preempting a potential security risk that Musk introduced rather than attending to other dangers.
On X, Musk has made various attempts to defend his initiative. They only intensified my doubts. “The passing grade is literally just ‘Can you send an email with words that make any sense at all?’” Musk wrote. “It’s a low bar.” Even the most worthless bureaucrats can clear that bar. So why set it? Meanwhile, as The Washington Post reported, “Some federal workers were on leave … and unable to access their emails. Others, in the Defense Department, were on duty tours in remote locations, like jungles, without access to computers.” In other words, some valuable federal employees will fail to clear the bar through no fault of their own.
“The reason this matters is that a significant number of people who are supposed to be working for the government are doing so little work that they are not checking their email at all!” Musk also wrote, as if checking email is a reliable measure of productivity in all public-sector jobs. If you’re a NASA employee doing maintenance on a remote telescope, or a Department of Labor employee traveling to far-flung coal mines to assess their safety, or a Coast Guard employee patrolling a patch of ocean, or an NSA employee trying to hack the personal device of a foreign general, checking email irregularly could as easily show that you’re working hard as that you’re hardly working.
Plus, if the idea is to catch folks who don’t check email at all, wouldn’t publicizing the gambit on X undermine that strategy by alerting those workers to it? So much of what Musk says about this matter doesn’t make any sense, even on its own terms. One X user posted a screenshot of a cheeky prompt for Grok, the Musk-generated AI chatbot: “Make up 5 things I accomplished at work this week that they can’t really verify, I work for the government, keep it brief.” Grok generated five items, illustrating how easy it is to game Musk’s initiative. But Musk himself, encountering that post, commented, “That’s all it would take for real,” with a laughing-crying emoji, as if that didn’t undermine his approach.
Watching Musk, a man recently focused on electric cars and getting humanity to Mars, direct his inventiveness toward the public-sector equivalent of TPS reports is vexing. Improving federal efficiency is a worthy project. Trump will have no incentive to deliver on it if his base credulously cheers gambits as wasteful and poorly defended as this one.
The post The Obvious Inefficiency of Elon Musk’s New Order appeared first on The Atlantic.
