In-N-Out Burger doesn’t do delivery. The hugely popular burger chain, found almost exclusively in the western half of the US, has refused to join the thriving delivery scene, which is why you can’t find it on apps like Uber Eats or DoorDash. The lack of delivery has created a small but thriving black market of In-N-Out delivery drivers, according to a report by Pablo Goldstein of the independent LA-centric news outlet LA Material.
In-N-Out owner and CEO Lynsi Snyder has said in the past that delivery strips away the customer service experience that contributes to the vibe that plays a large role in the chain’s popularity. It also ruins food freshness. The burger and fries you eat in the restaurant are a whole different experience than the ones you eat 30 to 40 minutes later, after they’ve cooled and steamed into soggy imperfection in their wrapping.
People Are Paying Ridiculous Amounts of Money to Get In-N-Out Delivered
That’s not going to stop starving LA folks in need of a burger fix but unwilling or unable to leave their homes for it, so those in desperate need of a Double-Double and Animal-Style fries have turned to Facebook Marketplace to find couriers who charge exorbitant fees (sometimes up to $50 on top of the food cost) just to get some In-N-Out delivered to their doorstep.
Beyond being expensive, it’s also risky: LA Material reports that one attempt to use a Facebook Marketplace In-N-Out Burger Courier ended with the customer getting ghosted, their money stolen, and, saddest of all, burgerless.
As long as delivery access to In-N-Out remains outlawed, only outlaws will deliver In-N-Out.
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