The 20 most beloved restaurant chains in the US, according to Yelp

• Yelp ranked the most beloved chains in the country according to customer reviews and search volume.
• Popular chains, such as Dave’s Hot Chicken, In-N-Out, and Texas Roadhouse, topped the list.
• Lesser-known chains, such as First Watch and bb.q chicken, also ranked highly.

A new ranking of the most popular restaurant chains in the US reveals that both iconic spots and lesser-known favorites are winning over customers.

Yelp ranked the most beloved restaurant chains in the country based on a variety of factors, including average rating, customer reviews, repeat page views, and search volume.

The list, which was released on Tuesday, featured well-known national chains like In-N-Out, Olive Garden, and Chili’s, as well as some hot up-and-comers like Dave’s Hot Chicken and bb.q Chicken.

Here are the 20 most beloved restaurant chains in America, according to Yelp.

20. Shake Shack

Percent of reviews that were four or five stars: 48%

Number of locations (2024): 373

19. Jet’s Pizza

Percent of reviews that were four or five stars: 69%

Number of locations (2024): 450

18. Sweetgreen

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 246

17. Habit Burger & Grill

Percent of reviews that were four or five stars: 49%

Number of locations (2024): 377

16. Outback Steakhouse

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 675

15. Chili’s

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 1,209

14. P.F. Chang’s

Percent of reviews that were four or five stars: 50%

Number of locations (2024): 221

13. The Cheesecake Factory

Percent of reviews that were four or five stars: 48%

Number of locations (2024): 215

12. Denny’s

Percent of reviews that were four or five stars: 64%

Number of locations (2024): 1,334

11. Blaze Pizza

Percent of reviews that were four or five stars: 63%

Number of locations (2024): 265

10. LongHorn Steakhouse

Percent of reviews that were four or five stars: 57%

Number of locations (2024): 594

9. Carrabba’s Italian Grill

Percent of reviews that were four or five stars: 59%

Number of locations (2024): 210

8. Olive Garden

Percent of reviews that were four or five stars: 58%

Number of locations (2024): 923

7. Mountain Mike’s Pizza

Percent of reviews that were four or five stars: 63%

Number of locations (2024): 299

6. Texas Roadhouse

Percent of reviews that were four or five stars: 57%

Number of locations (2024): 664

5. BJ’s Restaurants

Percent of reviews that were four or five stars: 60%

Number of locations (2024): 218

4. In-N-Out Burger

Percent of reviews that were four or five stars: 66%

Number of locations (2024): 415

3. First Watch

Percent of reviews that were four or five stars: 73%

Number of locations (2024): 572

2. bb.q Chicken

Percent of reviews that were four or five stars: 71%

Number of locations (2024): 208

1. Dave’s Hot Chicken

Percent of reviews that were four or five stars: 71%

Number of locations (2024): 245

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