Thousands of students across New York State this week were unable to finish annual standardized tests after a technological issue disrupted the computer-based exams for the second consecutive year.
Students in grades three through eight from Buffalo to New York City encountered error messages on Wednesday when they tried to log in to their math or English language arts exams, which do not affect students’ ability to advance to the next grade. While some could sign in and complete the tests, others were kicked offline, frustrating students, teachers and parents.
For the past three years, New York State has been transitioning to digital exams, with this spring marking the first time that every student in those grades had to take them on a computer. So when students encountered issues on Wednesday, there were no paper exams available as a backup.
The developer of the state test, NWEA, an educational testing and research group, said it had worked overnight to identify the source of the disruption, which was identified as a problem with a server, and repaired it before school started on Thursday.
After problems emerged a year ago, the company pledged that it would not happen again. The New York State Education Department has awarded $116 million in contracts to NWEA to develop the untimed, federally required assessments.
The repairs this week came too late for many New York City students who were taking the math portion of the state assessment. Education officials in the city had advised principals on Wednesday not to reschedule the math test for the next day out of concern that the system could remain offline.
But some schools resumed the math exams on Thursday after the outage had been resolved, said Dominique Ellison, spokeswoman for the Department of Education. The remaining schools will administer the test in the coming days.
“I know this issue has been challenging and frustrating for schools, students and families who have been working hard in preparation for these exams,” Kamar Samuels, the schools chancellor, said on Wednesday night at a meeting of the Panel for Educational Policy, an oversight group.
It was unclear how many students in New York State had to scrap the exams, but the disruption appeared to be widespread. JP O’Hare, a spokesman for the New York State Education Department, said that 116,000 students had taken the tests on Wednesday without problems.
It was also unclear how many students were scheduled to take the exams on Wednesday because school districts have a window of several weeks in April and May in which they can administer the tests. There are about a million third-through-eighth-grade students in the state.
On Wednesday, Buffalo Public Schools stopped all math exams for students, while more than 1,600 students at Zeta Charter Schools in New York City had to give up on their English language arts assessments.
“The current system is failing, creating unnecessary challenges for students, teachers and administrators,” Emily Kim, the chief executive of the charter school network, said. “Our students deserve a testing experience reflecting the same level of preparation, care and accountability we ask of them.”
Matthew Haag is a Times education reporter focusing on New York City schools.
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