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Adobe’s CFO is using AI to answer 300,000 emails, cut contract review in half — and make sure finance never slows the company down

March 23, 2026
in News
Adobe’s CFO is using AI to answer 300,000 emails, cut contract review in half — and make sure finance never slows the company down

Good morning. Adobe CFO Dan Durn isn’t waiting to see how agentic AI plays out—he’s already running the experiment inside his own finance organization.

Durn, who oversees finance, technology, security, and operations, has turned Adobe’s back office into a live proving ground for autonomous AI agents. The results include contract review time cut in half, more than 300,000 emails auto-responded to in a single year, and finance teams surfacing investor insights in minutes instead of hours.

At Adobe (No. 201 on the Fortune 500), the push is deliberate. If finance doesn’t adopt AI, it risks becoming a “rate limiter of growth”—a back-office bottleneck in a company moving fast on product innovation, Durn told me. Inside finance, he breaks AI deployment into three buckets. For a closer look at how Adobe’s finance chief is rewiring the function, and what it signals for CFOs navigating the same pressure, read more of my interview with Durn here.

The rise of AI is also rapidly reshaping corporate leadership. Even long-tenured leaders face increasing pressure from investors to move aggressively on AI. Recent leadership changes, including the announced retirement of Adobe CEO Shantanu Narayen, highlight how little patience markets now have for perceived hesitation. At the same time, Adobe reported that annualized revenue from its AI-first products more than tripled year over year in its first quarter of fiscal 2026, which ended Feb. 27.

The make-or-break moment for CEOs is contributing to an era of rapid turnover among chief executives, Fortune’s Claire Zillman writes. In 2025, companies in the S&P 1500 named 168 new CEOs, the highest total in more than 15 years, according to Spencer Stuart, a global executive search and leadership advisory firm.

“CEO tenures are getting shorter and fewer incoming chief executives have prior CEO experience, the data shows, making the two-time CEO exceedingly rare,” Zillman writes. “All told, corporate America has turned into a CEO meat-grinder; it’s chewing up and spitting out leaders at a pace not seen in a decade and a half.” You can read more here.

Sheryl Estrada [email protected]

The post Adobe’s CFO is using AI to answer 300,000 emails, cut contract review in half — and make sure finance never slows the company down appeared first on Fortune.

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