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I went to Nike’s 6-floor innovation store in New York City, and it gives clues about the future of the sportswear giant

November 9, 2025
in News
I went to Nike’s 6-floor innovation store in New York City, and it gives clues about the future of the sportswear giant
Author posing in front of a Nike ad
Nike's New York City flagship store, House of Innovation, spans six floors.

Jordan Hart/Business Insider

  • Nike's House of Innovation is the blueprint for its stores.
  • I visited the flagship location in New York City to see what it reveals about Nike's future.
  • The six-story store showcased immersive, sport-focused shopping and advanced products.

I visited the crown jewel of Nike's retail empire and saw why the sportswear giant is modeling the rest of its stores after the location.

At 68,000 square feet, the New York City House of Innovation is hard to miss. It's a six-story flagship retail concept store, which opened in 2018. As the name suggests, it's where Nike shows off its most advanced products and offers immersive experiences to consumers.

Nike CEO Elliott Hill has repeatedly shouted out the store during his first year in the role as an example of how the company is reformatting its retail locations, focusing on sports rather than gender.

"It's an immersive sport experience, and the refresh has already led to double-digit revenue increases," Hill told investors in September.

Despite the positive signs from the flagship, revenue from Nike-owned retail stores declined 1% year-over-year in the first quarter of fiscal year 2026, and was flat the previous year.

I made the trek to Midtown to join swarms of tourists in experiencing the store — because it is an experience — for the first time.

You can't miss it from the street.

Nike House of Innovation

Jordan Hart/Business Insider

With six floors and a big swoosh, Nike's House of Innovation stands out on the New York City streets. Tourists gathered outside the entrance, snapping photos in front of the store, when I visited on a Thursday afternoon. I, of course, joined them in getting pictures of the massive building.

I immediately entered a world of sports.

Nike running display

Jordan Hart/Business Insider

The immersive experience started immediately. I was transported to a red-and-black-themed atmosphere that was all about performance rather than street style.

Running was at the forefront of the store's displays.

Nike 26.2 collection

Jordan Hart/Business Insider

Running was the first sports category I came across. The entire main floor was all about running. Some mannequins were dressed accordingly, and there were a few nods to the New York City Marathon — held the weekend before my visit — with the "NYC 26.2" shirts.

Nike has recently referred to itself as a "running brand," and the walls of Vomero running sneakers suggested just that. As I browsed, one worker recommended a $180 pair of white Nike Vomero Plus that he said were perfect for walking all day.

The first floor made me think that the rest of the store would follow its format, with each floor dedicated to one of the key categories that Nike is focusing on: running, basketball, football, training, and sportswear.

However, the next few floors were organized by gender and age, which is more in line with how I personally shop.

It was overall still heavily separated by gender.

Nike women's leggings display

Jordan Hart/Business Insider

Despite the push for a more sports-focused "offense," as the company calls its strategy, the six floors were still largely organized by gender and age. There was a basement-level floor dedicated to children, and the floor above the main area was all about womenswear.

I was greeted with walls of leggings and displays of sports bras. It reminded me of the layout of a Nike store I previously visited in Brooklyn.

NikeSkims got its own moment.

Skims section of Nike

Jordan Hart/Business Insider

Earlier this year, Nike said it would partner with Kim Kardashian's Skims on a new brand called NikeSkims. The first collection debuted in September.

The NikeSkims section of the women's floor had a fair amount of traffic. The neutral-toned activewear was organized by shade. It wasn't as immersive as I would've expected for a new brand launch, compared to the world created for Jordan on the final floor.

Nike's signature athletes were on full display.

Lebron James statue

Jordan Hart/Business Insider

As I ascended the stairs to the fourth-floor men's section, I noticed the emphasis on Nike's signature athletes. So far, I'd seen Sabrina Ionescu and Sha'Carri Richardson, and a towering statue of LeBron James was the cherry on top.

The men's section, as expected, had a combination of performance and sportswear. There were walls lined with running shoes and a section dedicated to graphic tees.

The Sports floor had more of the breakdown I was expecting.

Nike football display

Jordan Hart/Business Insider

I had an "aha" moment on the sports-labeled floor. This floor was focused entirely on sportswear, which Nike has said it's leaning more into as it works to get back to its roots. Parts of the floor were dedicated to various sports, with the largest section reserved for basketball, followed by football, tennis, golf, and soccer.

Visitors could shop for team gear or specialty shoes for their desired sport.

My journey ended with the Jordan brand's street style.

Jordan logo

Jordan Hart/Business Insider

The Jordan brand had its own floor, which was a world unto itself. Like the main floor, a glowing hallway opened up to large displays of mannequins in streetwear.

The displays emphasized "everyday comfort," with shorts, graphic tees, and shirts that resembled hockey jerseys. Images of more of its signature athletes, like Jalen Hurts and Jayson Tatum, were featured on the walls.

I can see why Nike is modeling its other stores after the House of Innovation.

nike store display

Jordan Hart/Business Insider

When I compare the House of Innovation to the other Nike stores I've recently visited, it's clear that the House of Innovation serves as the blueprint for the others. The layouts were similar. There was something there for pretty much every athlete. And it was easy to find each sport category, especially running and basketball.

As my six-floor journey came to a close, I was impressed by the amount of apparel Nike was able to encompass in one store. Of course, it's a flagship, so some extravagance is expected.

Read the original article on Business Insider

The post I went to Nike’s 6-floor innovation store in New York City, and it gives clues about the future of the sportswear giant appeared first on Business Insider.

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