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Americans love to hate the IRS, that historically unpopular revenue-collection agency with its slow processes and fax machines and many, many forms. But recently, it has started to turn things around, at least by some measures: After receiving tens of billions of dollars from the 2022 Inflation Reduction Act (IRA), the agency’s customer-service wait times went down, its tech initiatives helped simplify tax filings for some, and its audits led to the recovery of more than $1 billion in unpaid taxes from wealthy Americans and corporations.
That progress may now be imperiled. As part of the Trump administration’s plan to downsize the federal government, the IRS has been ordered to start firing as many as 7,000 IRS employees in the middle of tax season, including 5,000 people who work on collection and enforcement; the total cuts represent about 7 percent of the agency’s workforce. More layoffs could come: Today, the Trump administration released a memo ordering all federal agencies to submit plans to eliminate more positions, including those of career officials with civil-service protection. The IRS’s acting commissioner, Doug O’Donnell, announced his retirement this week, and Billy Long, Donald Trump’s pick to replace him, has previously backed legislation that would abolish the IRS.
To imagine the future of a diminished IRS, look back to the 2010s. By 2017, the agency’s workforce had shrunk by roughly 14 percent compared with 2010. The agency’s audit rate was 42 percent lower in 2017 than in 2010. In that period, Americans saw slower refunds and delayed call times. There is a tendency to conflate efficiency with cost cutting, and sometimes leaner operations really do speed things up—but if the IRS can’t afford to update its arcane technology or hire skilled professionals, Vanessa Williamson, a senior fellow at Urban-Brookings Tax Policy Center, told me, it may struggle to operate efficiently.
In a shift of focus, the IRS has prioritized auditing wealthy people and corporations since receiving IRA funding. In 2022, The Washington Post reported that more than half of the IRS’s audits in 2021 targeted taxpayers whose incomes were less than $75,000, because those audits are simpler and can be automated; auditing wealthy people’s tax returns can require far more resources, especially if they have varied income streams and assets (and sophisticated lawyers or accountants). In May, former IRS Commissioner Danny Werfel announced that the agency would drastically ramp up its audits of wealthy corporations and people making more than $10 million. The taxes that rich people evade each year amount to more than $150 billion, he told CNBC in 2024. Investigating them could pay off: A 2023 paper estimated that every dollar the agency spends on audits of wealthy people could translate to $12 in recovered funds. And those who see their peers getting audited may be discouraged from cheating on taxes in the future, Williamson noted.
For generations, politicians have sought to politicize the IRS: In 1971, President Richard Nixon reportedly said that he wanted a new commissioner to “go after our enemies and not go after our friends,” and a former Trump chief of staff told The New York Times that Trump spoke of using the IRS to investigate his rivals during his first term (Trump denied this). The agency’s politicization and unpopularity was part of a “cycle that I hoped we had finally broken,” Natasha Sarin, a law professor at Yale and a former counselor at the Treasury, told me. When an agency struggles to perform its job well, its unpopularity makes getting more funding to improve its operations harder, and so forth.
The future of a major effort to improve the tax-filing system is uncertain too. As my colleague Saahil Desai explained last year, the agency’s pilot of a new, free tax-filing program, Direct File, was “a glimpse of a world where government tech benefits millions of Americans.” That the program “exists at all is shocking,” Saahil wrote. “That it’s pretty good is borderline miraculous.” Elon Musk posted earlier this month that he had “deleted” 18F, the government tech initiative that helped launch Direct File (though Direct File, now under the auspices of the IRS, will continue to accept tax returns for now). And Treasury Secretary Scott Bessent said, in his confirmation hearing, that Direct File would operate this year, but added that he would “study” it for future use.
Staffing—this year and in future filing seasons—is another concern: Janet Holtzblatt, a senior fellow at the Urban-Brookings Tax Policy Center, recommended that taxpayers file as soon as possible, because the IRS workforce may only continue to diminish if some of the remaining employees leave for new jobs, which could lead to tax-refund delays. Many of those who are left are also close to retiring. Before 2022, more than 60 percent of the IRS’s employees were reaching retirement age over the next six years, Holtzblatt told me. A new cohort of younger, more digitally savvy workers (many of whom were probationary agents) was gearing up to replace them. “The long-term effects are potentially worse than what might happen this year,” she said.
More mass layoffs and funding reductions could mean a shrunken and defanged IRS. If the agency doesn’t have the resources it needs to modernize and tamp down tax evasion, revenue won’t be the only thing affected—Americans’ already-shaky trust in the system could be too.
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Today’s News
- Elon Musk, who is not a member of Donald Trump’s Cabinet, attended the first official Cabinet meeting of the president’s second term.
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Evening Read
The Adolescent Style in American Politics
By Jill Filipovic
To a certain kind of guy, Donald Trump epitomizes masculine cool. He’s ostentatiously wealthy. He’s married to his third model wife. He gets prime seats at UFC fights, goes on popular podcasts, and does more or less whatever he wants without consequences. That certain kind of guy who sees Trump as a masculine ideal? That guy is a teenage boy.
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- The deportation show
- Democrats need to clean house, Josh Barro argues.
Culture Break
Watch. Bridget Jones: Mad About the Boy (streaming on Peacock) finds surprising depth and reveals how the beloved British diarist has outlasted her critics, Sophie Gilbert writes.
Read. “Bird Strike,” a short story by Anelise Chen:
“The woman and her sister had been out jogging by the river when they saw the bird fall from the sky.”
Stephanie Bai contributed to this newsletter.
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