An AirbnB host has voiced her concerns over a guest, after receiving repeated texts over how to use the stove and even open the fridge.
Michelle B, who rents out a one-bedroom apartment in the St Catharine area of Ontario, Canada, shared the conversation to her TikTok page, @theflowertruck.
While it’s not uncommon for questions to arise during a vacation rental, Michelle was baffled when the guest asked her how to open the fridge.
The message read: “Hey I wanted to confirm if I could use the refrigerator because it’s locked?”
Michelle responded, suggesting: “There is no lock on it. Perhaps you are trying to open it from the wrong side?”
That did the trick as the guest replied saying “ok yes sorry.” It seems after getting produce out the refrigerator, the guest then attempted to cook the food on the stove, but ran into more issues.
She texted Michelle again, saying: “Hey the gas isn’t turning on. It turns on for 2 seconds and goes back off. How can I fix this?”
The host asks her to clarify—as she doesn’t have gas—and the guest confirms she is indeed trying to turn the cooker on.
“You should just turn the knob and leave it in place. There’s no gas,” Michelle replies.
To no avail, the guest explains: “It turns red for two minutes and turns off.”
Michelle then asks for a photo to assess the situation, before saying: “So it looks like it’s only at level 3 so there wouldn’t be much heat. Turn it more so it’s closer to high.”
Despite her clear instructions, it seems the guest opted to get takeout instead, but this proved to be yet another obstacle.
“Hey Michelle I had ordered some food and the delivery driver said he left it on the porch but I can’t find it. Did you receive it?” the guest asks.
Michelle tells her she doesn’t have her food, but decides to look over the security camera on the porch, where she spies the food on the floor.
The camera also captures the guest outside looking for the takeout, yet they don’t seem to be able to spot the delivery.
Michelle noted it was a “very thorough check of ‘the porch.’” While in the comments she admitted: “I really thought it all a joke till I saw the video of the porch check.”
She followed up the clip, which she captioned, “it’s the lock on the fridge for me,” with another two parts, showing off the unit—and the elusive fridge.
Michelle filmed the full-size silver appliance, which is from Ikea, saying: “So a couple people guessed it or mentioned it, there actually is no handle, as you can see there’s kind of these divots on either side, so maybe her asking is a little bit excused.
“But I’m still curious if you were in this situation, would you not try both sides before messaging the host?”
TikToker _hhannuhh admitted: “I would die before texting the owner this many times. I would simply not use the stove or oven if it’s THAT difficult lol.”
Cue commented: “Your guest was definitely two children in a trench coat.”
“She was texting you like you were her mom,” @Thecrabman wrote.
Luce joked: “It’s the giving up on the stove and ordering food, then NOT FINDING THE FOOD for me.”
George Nonu reckoned: “Common sense isn’t so common anymore.”
While Sydney Victoria! noted: “I like how they were literally trying 3 methods to eat and failed. I hope they didn’t end up going to bed hungry.”
In separate Michelle revealed it’s a basement apartment, and she lives upstairs, adding: “So this might answer your question on why she thought I might have her food, as I live on the upper level.”
The apartment is available for $92 a night on Airbnb, with the listing saying the place boasts a “beautiful white kitchen,” with a refrigerator, microwave, stove, oven, toaster, dishes and silverware—if you can operate them.
The app has soared in popularity in recent years, after being founded in 2007, with the company going public in 2020.
Statista noted: “Airbnb has become a global phenomenon in recent years, while it has seen its fair share of controversy since the company’s foundation in 2008 it is still a highly valuable company.
“In 2021, Airbnb was valued at 113 billion U.S. dollars, up from 75 billion the previous year.”
Newsweek has reached out to Michelle and Airbnb for comment.
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