Netflix and too much chill.
A 911 supervisor in Florida was streaming a Netflix movie when dispatchers botched a report of a shooting and failed to quickly send help, the South Florida Sun-Sentinel reported.
Julie Vidaud was the shift supervisor when Coral Springs Police received a call in June from a woman about a bullet fired at her car.
A 911 dispatcher assured the caller that help was on the way, but the woman contacted the department again around 15 minutes later “very upset and concerned that they may shoot again,” the report said.
The caller, who was identified as Guadalupe Herrera, said that she was frustrated that no one came to her aid.
“It was a very hard situation,” Herrera told the newspaper. “It was a drive-by shooting. My windshield was shattered. Nobody showed up — I had to drive myself to the agency.”
Herrera’s sister called again more than 30 minutes after the incident to complain about the delay.
Authorities learned that the call had been mistakenly logged as a “suspicious incident” — instead of higher-priority as a “shooting,” the newspaper reported.
Investigators launched an investigation into the incident and determined that Vidaud had been watching the movie “I Am Mother,” which stars Hillary Swank, for nearly two hours when she received the report from Herrera.
Vidaud admitted to an officer that “there was a good chance that Netflix was running” — but claimed that “she would not have been watching during that period of time,” the report said.
The department hasn’t ruled yet about whether Vidaud will be punished, but the first 911 dispatcher to take the call was fired. The other dispatcher who handled Herrera’s second call was disciplined and has since been “terminated,” officials said.
Vidaud couldn’t be reached for comment, the newspaper reported.
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